The problem
You know you should reply to reviews. You never do.
of reviews go unanswered
Not because owners don't care — because writing a thoughtful reply takes 10–20 minutes per review. Most owners simply run out of time.
Silence hurts your ranking
Google's algorithm rewards businesses that engage with reviewers. Unanswered reviews signal that you don't care — and your ranking reflects it.
Generic replies look robotic
"Thanks for your feedback!" fools nobody. Customers and Google both notice copy-pasted responses. Personalisation is what builds trust.
1-star reviews are landmines
A poorly worded reply to a negative review can go viral for the wrong reasons. Every word matters — and you need time you don't have.
See it in action
From review to reply in one click
ReplyRight reads the review, understands the sentiment, and writes a reply that sounds exactly like you — warm, professional, and specific to what the customer said.
Incoming review — Google
“Great food and the staff were super friendly! Only downside was the wait time — almost 40 mins on a Tuesday night. Will definitely come back though.”
Review before posting · edit any time
Pricing
Simple, transparent pricing
14-day free trial on all plans. No credit card required.
Starter
For single-location businesses
Start free trial- 50 AI replies per month
- 1 business location
- Google & Yelp integration
- Reply editor & one-click copy
- Email support
Pro
Most popular for growing businesses
Start free trial- Unlimited AI replies
- Up to 3 locations
- All review platforms
- Tone customisation
- Weekly review digest email
- Priority support
Agency
For agencies managing multiple clients
Contact us- Everything in Pro
- Up to 20 locations
- White-label branding
- Client dashboard
- Bulk reply management
- Dedicated support
All plans include a 14-day free trial. Cancel anytime, no questions asked.
FAQ